The Compass Company Store specializes in creating custom engraved compass gifts for personal use, corporate awards, and recognition.

Our contact information

PHONE: 888.231.4932
FAX: 978.274.1590


sales@thecompasscompany.com

PLEASE BE AWARE THAT CUSTOM ORDERS ADD A FEW DAYS IN ADDITION TO THE SHIP METHOD. CALL OR EMAIL IF YOU HAVE SPECIAL REQUEST.

CUSTOM ENGRAVED ITEMS CAN NOT BE RETURNED AND ARE NON-REFUNDABLE (We offer engraving and customization purely as a convenience, and are unable to accept them as returns. If you are not sure about an item you should consider engraving locally after receipt).

SHIPPING INFORMATION:

PLEASE Enter BILL TO and SHIP TO Information correctly.

Domestic Order Process and Shipping Policies:

OUR PREFERRED SHIPPING METHOD WILL BE USPS PRIORITY MAIL. WHEN SHIPPING TO A BUSINESS ADDRESS PLEASE INCLUDE THE BUSINESS NAME IN YOUR SHIP TO INFORMATION.

USPS PRIORITY MAIL: $6.99 up to *1 pound. USPS Priority provides our customers a cost effective shipping method. All USPS orders have confirmed delivery. Priority mail takes from 1-3 days once your order has been shipped from Boston. REMEMBER THAT CUSTOM ENGRAVED ORDERS REQUIRE ADDITIONAL TIME BEFORE SHIPPING.

UPS OPTIONS: PLEASE BE AWARE THAT CUSTOM ORDERS ADD A FEW DAYS IN ADDITION TO THE SHIP METHOD. CALL OR EMAIL IF YOU HAVE SPECIAL REQUEST. UPS does not deliver to PO BOXES.

RETURNS POLICY: We accept returns with your sales receipt for 30 days from date of shipment. ITEM MUST BE PACKED as it was shipped, and include a copy of your sales invoice. Compasses must be returned in their original condition. Shipping charges are non-refundable. All returns must be prepaid, you should return with some method of delivery confirmation and/or insurance for your own protection.

RESTOCK FEE: 20% after 30 days. Please call if returning item after 30 days.

CORPORATE and VOLUME ORDERS: Custom orders can not be returned. Samples can be provided. Returns for non custom volume orders require a return authorization by phone or email and will incur a 20% restocking, handling fee.

* Packages over 1 pound incur a surcharge per pound of additional weight.
CUSTOM ENGRAVED ORDERS REQUIRE ADDITIONAL PROCESSING TIME. ALLOW TIME FOR CUSTOM ENGRAVE ORDERS PLUS SHIP TIME (PRIORITY MAIL= 2-3days or 2nd DAY AIR UPS)(U.S.address) CLICK FOR INTERNATIONAL & MILITARY APO ORDER PROCESSING.